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"The mobile phone industry has roused the interest of AARP, the powerful lobby and advocacy group for older Americans.

And AARP is not happy with what it has heard from its members: complaints about incomprehensible service contracts, confusing bills and dead zones that are not clearly marked on coverage maps. They are the same concerns that have been expressed for years by other consumer advocates, who now have a new champion in the 35-million-member AARP.(...)

To create more converts, analysts said, the big phone makers are developing phones that will be easier to see and hear - and that will reverse the trend toward miniaturization."
NY Times: Cellphone Industry Turns to Unmined Territory: Seniors, (11 okt 2004)

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